Privacy Policy | VN Infosolution India Pvt Ltd

Our Privacy Policy & Terms and Conditions

1. Acceptance of Terms
Your access to and use of VN Infosolution Products is subject exclusively to these terms and conditions. You will not use the website for any purpose that is unlawful or prohibited by these terms and conditions. If you do not accept these terms and conditions you must immediately stop using the Products else it will be termed as your acceptance.

2. General
VN Infosolution will carry out work only where a written purchase order is provided by mail (info@vninfosoft.in or sale@vninfosoft.in or vninfosoft@gmail.com).

3. Changes to Website
VN Infosolution reserves the right to:
3.1 Change or remove (temporarily or permanently) the Products or any part of it without notice. VN Infosolution shall not be liable to you for any such change or removal.
3.2 Change these terms and conditions at any time, and your continued use of the Products following any changes shall be deemed to be your acceptance of such change.

4. Website Design Though every effort will be made to ensure that the website and any work done by us is free of errors but VN Infosolution cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. The web server, website, graphics and any programming code remain the property of VN Infosolution until all outstanding accounts are paid in full. Any work done (unless specifically agreed) by VN Infosolution remain the copyright of VN Infosolution and may only be commercially reproduced or resold with the permission of VN Infosolution.
VN Infosolution cannot take responsibility for any copyright infringements caused by materials submitted by the client.
Any additions to the brief will be carried out at the discretion of VN Infosolution and where no charge is made by VN Infosolution for such additions, VN Infosolution accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
VN Infosolution will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.
VN Infosolution will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
Note: all the work will begins after the advance payment by the client

5. Database, Application and E-Commerce Development
VN Infosolution cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use. Where applications or sites are developed on servers not provided by VN Infosolution, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client responsibility to provide a suitable testing environment which is identical to the final production environment. The client is expected to test fully any application or programming relating to a site developed by VN Infosolution before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, VN Infosolution will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief.

6. Website Hosting
Whilst VN Infosolution offers hosting of websites, no guarantees can be made as to the availability or interruption of this service by VN Infosolution cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.
VN Infosolution reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, VN Infosolution can cancel the said service and not liable for any data lost as a result of the cancellation.

7. Copyright
7.1 All copyright, trade marks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to VN Infosolution or otherwise used by VN Infosolution as permitted by law.
7.2 In accessing the website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial home use only.

8. Disclaimers and Limitation of Liability
8.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis. To the extent permitted by law, VN Infosolution will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.
8.2 VN Infosolution makes no warranty that the functionality of the website will be uninterrupted or error free, that defects will be corrected or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

9. Severance
If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

10. Payment of Accounts
A deposit may be required from a new client before any work is carried out. In all cases, website hosting fees and any costs incurred by VN Infosolution on behalf of the client are payable in advance and are non-refundable. It is the VN Infosolution policy that any outstanding accounts for work carried out by VN Infosolution or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with VN Infosolution. If accounts are not settled or VN Infosolution has not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed.

11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the law of India and you hereby submit to the exclusive jurisdiction of the Indian courts.

Refund Policy
We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed. Any charges levied as tax is not eligible for refund.

Process: Please connect with our customer care via Online Form or call. The customer care team will validate the request by checking the timelines, product type, warranty terms, etc and shall take the request for refund or exchange. Ensure to collect the Return address from Drishtiinfotech.com customer care. Pack the product properly and label the product with the order number, return address and your address. Follow the instructions of customer care carefully for coordinating with the Courier Company. Ensure that the awb/ tracking number is shared with Drishtiinfotech.com customer care, once the courier agency has picked up the product. The order shall be cancelled once we receive the product in undamaged condition [There should be no scratches, no dents etc.] Please ensure to pack the product properly before handing it over to courier representative.

Please Note: On cancellation of an order, you are not entitled to receive refund based on pay mode table mentioned. vninfosoft.in is not liable to pay any penalty or compensation to the customer for cancellation of any order, for reason mentioned above.